🚗 Self-drive tour in the heart of Northern Thailand – Between mountains, crafts, and northern ethnic groups

Registration procedure

All registration requests must be made by email to the Local Agency or directly online from the Client Area accessible from the Local Agency’s website or from our group website www.nomadays.fr.

To log in to the Client Area, simply enter the username and password created during the first login.

Registration is considered final once the online booking form is completed and upon receipt of the deposit and/or balance payment depending on the registration date.

Depending on the chosen services and the regulations of the country, a photocopy of the passport may be requested by the Local Agency. If the passport photocopy is not sent within the deadlines indicated by the Local Agency, it cannot guarantee the proper execution of the reserved services.

Once payment is made, a confirmation email is sent to the Client. It includes the payment confirmation as well as the downloadable electronic invoice.

An acknowledgment of receipt is sent to the Client electronically. If the Client does not receive the acknowledgment, the reservation is still considered final from the moment it is received by the Local Agency.

Payment terms

Registration made more than 30 days before the departure date

The Client must pay a deposit of 40% of the total amount of the reserved services. The balance must be paid no later than 30 days before the start date of the trip.

Registration made less than 30 days before the departure date

The Client must pay the full amount of the trip in a single payment.

Payment methods

Upon confirmation of your booking, your local agent will prepare your electronic invoice, issued in the name of the Nomadays local agencies collective, a duly registered travel agency in France. Payments can be made either:

• by online credit card payment, free of charge, from the payment links available on the electronic invoice.

• by bank transfer to the account of the Nomadays travel agency, based in France and duly registered.

The electronic invoice is updated with each payment received and can be accessed at any time from the Client Area. It can also be downloaded and printed.

Cancellation conditions and fees

If the Client is obliged to cancel the trip, they must inform the Local Agency and their insurer by any written means allowing acknowledgment of receipt, as soon as the event causing this cancellation occurs. The date of issuance of the written notice will be considered the cancellation date for invoicing cancellation fees. As a rule, the insurance company assesses, based on the documents the Client provides directly, the date of the triggering event leading to the decision to cancel the trip in order to agree to reimburse the cancellation fees.

Scale of full cancellation fees:

• More than 61 days before the departure date: 40% of the total all taxes included (ATI) trip price

• From 60 to 46 days before the departure date: 50% of the total ATI trip price

• From 45 to 31 days before the departure date: 75% of the total ATI trip price

• Less than 30 days before the departure date: 100% of the total ATI trip price

Scale of partial cancellation fees, except in special cases:

If a traveler registered on a private trip cancels their participation while the trip continues for the other participants:

• For personal (non-shared) services: the above cancellation fee scale applies to the cancelling traveler.
• For shared services: fees equal to 100%, regardless of cancellation date, will be charged to the cancelling participant for their share of the shared trip services.

When multiple clients have registered under the same booking and one cancels their trip, cancellation fees are deducted from the amounts collected for that booking, regardless of the payer.

In case of cancellation, for any reason whatsoever, expenses outside the subscribed trip with the Local Agency and incurred by the Client such as transportation costs to and from the trip departure point (plane, train or bus tickets), visa fees, travel documents, vaccination costs, cannot be reimbursed.

Contract transfer

In case of transfer of the contract, the Client must inform the Local Agency at least 7 days before departure by email. This transfer is possible subject to availability of air transport and the adequate level of the transferee. It may incur additional costs (notably in case of ticket changes and nominative services), which will be charged to the designated transferee. In any case, the transferor and transferee are jointly responsible for payment of the trip price and any additional fees.

Lorsque plusieurs clients se sont inscrits sur un même dossier et que l’un d’eux annule son voyage, les frais d’annulation sont prélevés sur les sommes encaissées pour ce dossier, quel que soit l’auteur du versement.

En cas d’annulation, pour quelque raison que ce soit, les frais extérieurs au voyage souscrit chez l’Agence Locale et engagés par le Client tels que, frais de transport jusqu’au lieu de départ du voyage et retour au domicile (billets d’avion, de train ou de bus), frais d’obtention des visas, documents de voyages, frais de vaccination, ne pourront faire l’objet d’un quelconque remboursement.

Administrative formalities

Formalities for French nationals:

Your passport must be valid for at least six months after the expected return date of your trip, with at least one blank page. No visa is required for stays under 30 days. You must have a round-trip ticket for a stay of 30 days or less. The visa is valid for 30 days within three months following its issuance.

Traveling with children?

French minors are subject to the same obligations as adults. They must hold a valid passport covering the entire planned stay.

Since January 15, 2017, a minor living in France and traveling abroad alone or without being accompanied by one of their parents must have an authorization to leave the territory (AST). This is a form completed and signed by a parent (or legal guardian). The form must be accompanied by a photocopy of an identity document of the signing parent.

For other nationalities

Please check with the consular authorities in your country.

Passports must be in perfect condition (no stains, staples, paper clips, marks, tears…).

CANCELLATION AND ASSISTANCE INSURANCE

To participate in our trips, you must be insured for repatriation assistance and medical expenses abroad.

Your local agency encourages you to read the specific contract developed with our partners CHAPKA ASSURANCES and AXA ASSISTANCE. To subscribe to insurance, know the coverage and rates, follow the link below.

CAP EXPLORER : CAP EXPLORER: The complete insurance solution designed for a worry-free trip!

Choose the plan that suits you best:

• Explorer'Multirisque

• Explorer'Annulation

• Explorer'Assistance

• Explorer' Complémentaire Carte Bancaire

Specific to our trips, we strongly recommend subscribing.

If you choose to subscribe to one of these plans, the agreement detailing all guarantees and the claim declaration procedures are available on the insurer’s website.

Your local agency will be informed, but only the participant is responsible for respecting the claim declaration procedures. The participant must therefore keep this agreement with them during the entire trip.

VEHICLE INSURANCE:

The rented vehicle is insured by the local rental company. It is the Agency’s responsibility to verify that the contract includes at least third-party coverage (civil liability) and that the insurance conditions cover material and bodily damages. The Client agrees to:

• Sign the rental contract on site with the rental company

• Provide a deposit according to the rental company’s conditions

• Take photos of the vehicle at pick-up and return

• Immediately report any damage or incident

Car Rental Insurance:

Throughout the rental period under this agreement, the rental car is covered under Type 1 insurance (for rental vehicles).

• If an accident occurs with another party involved and the renter is not at fault, the renter will not be responsible for repair costs or compensation for the time the car is out of service for repairs.

• If the renter is at fault or if there is no third party involved (e.g., hitting a tree, light pole, being scratched while parked, cracked or broken windows), the renter must pay a claim processing fee of 3,000 Baht. Additionally, the renter must pay for the loss of use/parking during repairs, either as assessed or as agreed upon prior to signing the contract. The renter must read the full terms before agreeing to pay the daily rental rate as compensation for the loss of use until the car is fully repaired.

• The lessor will not charge more than 200,000 Baht for loss of use. The lessor will collect the damage fees initially from the renter and will provide proof of the repair costs and the number of days the car was in the repair shop. However, the repair cost itself is covered by the insurance, as the vehicle is under Type 1 coverage. The renter is only responsible for the assessed loss of use/parking during repairs.

Floods and Natural Disasters

• In cases of floods or natural disasters, the renter is responsible for damages, as Type 1 insurance for rental cars covers only certain cases as specified in the insurance policy.

Stolen Vehicle

• If the vehicle is stolen due to the renter pawning or illegally selling it during the rental period, the renter will be held fully responsible for all damages to the rental company.

Responsibilities

The Agency acts as a local organizer. It is responsible for the proper execution of the program as defined. However, it cannot be held responsible for delays or incidents resulting from force majeure (weather, strikes, government restrictions, etc.).

The Client remains responsible for their driving, compliance with Thai traffic laws, and for any alternative routes chosen that are not included in the program.